Hi BB415,
Totally get it! Kudos for checking few things in advance. Since all STP reports are matched and pay items assigned to correct reporting categories as you checked, few quick spots to check before tweaking the BAS at the ATO end.
- BAS dates/basis: Make sure dates and cash vs accrual match your payroll report filters.
- W1/W2 mapping: Confirm all payroll categories (wages, allowances, bonuses, ETP) map to W1/W2.
- Activity vs Register: Run both for the period; any difference points to an employee/card setup issue.
- Out‑of‑period/void pays: Look for backpay or zero pays just outside the BAS dates.
- ATO prefill lag/unmapped: Prefill can lag; run Payroll Category Transactions (quarter) to spot anything not at W1/W2.
If it still not giving the correct figures, give our live chat team a buzz via our virtual assistant MOCA or pop a support ticket through My Account so that we can help you sort it out.
Cheers,
Shella