I forgot to add one additional screenshot - which shows the error I am getting at the top of reports after I started the new financial year. This example is from the Balance Sheet, but it is not the only place where the error appears. It is as if MYOB does not accept that the new financial year ends in 2026.
Hi BunnyBomb69,
Thanks for sending all the necessary screenshots. I suggest running the Unpaid Bills report for a short period initially to see if it resolves the loading issue. For the ongoing warning message on the Balance Sheet report, if the error persists despite the financial year settings being correctly configured, I highly recommend reaching out to our virtual assistant MOCA or creating a support ticket via MyAccount. This issue requires further checking for a thorough resolution.
Regards,
Shella
Hi Shella_A
Thank you for getting back to me, I really appreciate it. To clarify, the Unpaid Bills report does not have an option to specify a time period. It only accepts a single date and is generated "as at" that specific date. For this reason, I could not follow your suggestion. But all is not lost! I contacted MYOB support through another route, and they have confirmed that this was a bug and have now run a "script" to repair the issue in my account. So, as of a few minutes ago, the Unpaid Bills report is now working again!
However, the second issue remains unresolved, and I cannot run other reports without receiving the strange financial year warning message. It almost seems like MYOB does not yet recognise financial years ending in 2026.
Cheers,
Bunny
