Forum Discussion
Hi WMGLNZ,
Thank you for the updates.
I am sorry to hear about your difficulties in allocating invoices. Could you please provide us with a screenshot of the page where you received the message about the rounding issue so we can help you further?
Thank you,
Cel
- WMGLNZ11 months agoExperienced User
Attached are 2 pictures, MYOB1 is of a sample of what I'm trying to match & MYOB2 is the result
- Celia_B11 months agoMYOB Staff
Hi WMGLNZ,
Your effort is very much appreciated when sending screenshots, and we are sorry to hear that you still having the issue.
Just to make a short recap on your concern, you have 1 bank transaction and you want to match the transaction with multiple invoices. Could you please try this steps on how you can match multiple invoices to one bank transaction. Click on the expand arrow >> Match transaction >> select the invoices included in the payment >> Save.
Repeat the above steps for the second bank feed transaction. The description field will now display the invoice total and the total field is the mount owing.
Please let me know how you go on this. Do not hesitate to contact us again if you still need further assistance. We are happy to assist.
Kind Regards,
Cel
- WMGLNZ11 months agoExperienced User
Hi
There is no second bank feed transaction. There is only this 1 Capricorn payment that I'm trying to allocate. Is there any way to find out what specific invoice is causing the issue? All other bulk allocations have worked fine without issue.
Thanks for your help
Teresa
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.