Forum Discussion

WMGLNZ's avatar
WMGLNZ
Experienced User
2 years ago
Solved

A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again

Hi I have a single bank transaction (withdrawal) which I'm trying to allocate to multiple invoices (approx 35)/suppliers.  Have had no problem doing this prior to this transaction.  Any help possib...
  • WMGLNZ's avatar
    WMGLNZ
    2 years ago

    Okay, I've managed to solve this 1 myself.   If anyone else needs the method this is it.....

     

    1. Purchases
    2. Create Supplier Payment
    3. Your Supplier Name from the bill
    4. Payment Date
    5. Tick off the invoices the payment is applied to
    6. Save
    7. Then go to the Banking Transactions screen
    8. Match your bank transaction to the 'payments' for that transactions
    9. Save

     

    And fingers crossed, you don't get that pesky, nonsense message, because for whatever reason it now matches.

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi WMGLNZ,

 

Your effort is very much appreciated when sending screenshots, and we are sorry to hear that you still having the issue. 

 

Just to make a short recap on your concern, you have 1 bank transaction and you want to match the transaction with multiple invoices. Could you please try this steps on how you can match multiple invoices to one bank transaction. Click on the expand arrow >> Match transaction >> select the invoices included in the payment >> Save.

Repeat the above steps for the second bank feed transaction. The description field will now display the invoice total and the total field is the mount owing. 

 

Please let me know how you go on this. Do not hesitate to contact us again if you still need further assistance. We are happy to assist. 

 

Kind Regards, 

Cel

 

WMGLNZ's avatar
WMGLNZ
Experienced User
2 years ago

Hi

There is no second bank feed transaction.  There is only this 1 Capricorn payment that I'm trying to allocate.  Is there any way to find out what specific invoice is causing the issue?  All other bulk allocations have worked fine without issue.

Thanks for your help

Teresa

  • WMGLNZ's avatar
    WMGLNZ
    Experienced User
    2 years ago

    Okay, I've managed to solve this 1 myself.   If anyone else needs the method this is it.....

     

    1. Purchases
    2. Create Supplier Payment
    3. Your Supplier Name from the bill
    4. Payment Date
    5. Tick off the invoices the payment is applied to
    6. Save
    7. Then go to the Banking Transactions screen
    8. Match your bank transaction to the 'payments' for that transactions
    9. Save

     

    And fingers crossed, you don't get that pesky, nonsense message, because for whatever reason it now matches.

    • DorisOhi's avatar
      DorisOhi
      Member
      1 year ago

      Thank you SO much for posting your work around solution! I was having this problem and it was driving me crazy! MYOB help was useless! So strange as I've been previously matching numerous invoices to one single payment with no problems and then this random one transaction wouldn't work! Your solution saved me! Thank you for sharing.

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        1 year ago

        Hi DorisOhi,

         

        Thanks for your post.

         

        My apologies for the late response. I'm so glad to hear that the workaround solution from WMGLNZ was helpful for you, and I'm sorry about the difficulties you've had, but please know that we're here to help. We appreciate your patience during this time. We would like to inform you that we are now closing this case as resolved. 

         

        If you need assistance in the future or if you have other questions or concerns, please do not hesitate to create a new post. We're always delighted to assist you.

         

         

        Kind regards,

        Shella

    • Catneec's avatar
      Catneec
      Member
      2 years ago

      Amazing. Worked perfectly for me for 35 invoices. Thank you.

      • Shella_A's avatar
        Shella_A
        MYOB Moderator
        2 years ago

        Hi Catneec, 

         

        Thank you for your post and welcome to Community Forum. I hope you find this plenty of information. 

         

        We're glad to know that you're able to fix your issue following this thread from the one of our fellows. Please be informed that we will know closing this post. Feel free to write a new post if you have encountered any issues moving forward. We're always delighted to assist you. 

         

         

        Kind regards,

        Shella

    • Celia_B's avatar
      Celia_B
      MYOB Staff
      2 years ago

      Hi WMGLNZ,

       

      We are glad to know that the issue has been resolved and we thank you for sharing the workaround that works on your end. This is a powerful help for other users who will come across this post and have the same issue. We also appreciate your patience and understanding during this time. I understand that this situation has made you upset. I apologize for the inconvenience this has caused you.  

       

      We would like to inform you that we are now closing this case as resolved. If you need assistance in the future, or if you have other questions or concerns, please do not hesitate to create a new post. Rest assured that one of our Community Forum moderators will be happy to assist you.  
       

      Cheers, 

      Cel

       

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