Forum Discussion

remittance's avatar
remittance
Cover User
2 years ago

ABN format invalid

When changing the date of an invoice from the standard 28 days to 7 days I have an error message at the top of the screen "Your ABN must be in the format XX XXX XXX XXX"

I have checked this and it is in that format, and yes it is a valid ABN.  How do I fix this, I have 7-day payments for invoices and it reverts to the standard 28 days after I change this to 7 days.  Yes, I do have to change this for every invoice.  Annoyed!

  • Hi, Thanks for your post. Apologies for the delayed response. It's great to have you here in the Community forum.

     

    You would need to change the default days to 7 on the sales settings for the invoices. Please note not to change the terms on the invoice but change it on sales settings and try to create an invoice.

     

     

    Let me know if you are still getting the same error.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth

    • remittance's avatar
      remittance
      Cover User

      Hi Leneth

       

      Thank you for your explanation.  Could you please break down the You would need to change the default days to 7 on the sales settings for the invoices meaning?

       

      Is this from the sales dropdown, then………..?  Not a Luddite, but a bit challenged with this product.

       

      I am running MYOB Business Pro.

       

      Thanks

       

      Lee

      • Leneth_A's avatar
        Leneth_A
        Former Staff

        Hi, Apologies for the confusion, and thanks for letting me know.

         

        For business pro you may change the default days to 7 when you go to your Business>>Sales settings>>click Payment terms then Save. I also attach screenshots for your reference.

         

         

         


        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

         

        Cheers,
        Leneth