Forum Discussion

cvanwyk's avatar
cvanwyk
2 days ago

All invoices have suddenly disappeared

Hi,

 

It seems that all invoices in my MYOB Business have disappeared.  When I display all invoices for this financial year, nothing shows.

  • Princess_R's avatar
    Princess_R
    2 days ago

    Hi cvanwyk,

     

    Thanks for the screenshot! It's a bit strange that there are no transactions showing up. Currently, there aren't any reported issues with accessing invoices in MYOB Business. Let's try a couple of things to fix this. First, clear your browser cache and see if that helps. If the invoices are still missing, try creating a new invoice to see if that makes the data appear.

     

    Cheers,

    Princess

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 days ago

    Hi cvanwyk,

     

    Thanks for the screenshot! It's a bit strange that there are no transactions showing up. Currently, there aren't any reported issues with accessing invoices in MYOB Business. Let's try a couple of things to fix this. First, clear your browser cache and see if that helps. If the invoices are still missing, try creating a new invoice to see if that makes the data appear.

     

    Cheers,

    Princess

    • cvanwyk's avatar
      cvanwyk
      2 days ago

      Great. First, I tried using a different browser, and that seemed to work. Then, I cleared my browser cache, and that worked a treat. Thanks for the help.

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