Forum Discussion

JL70's avatar
JL70
Contributing User
2 years ago

Another company invoice with our business details was sent to my client when we sent an invoice electronically

We created an invoice as usual and emailed it as we usually do.   The client received the invocie and opened it only for it to be an invoice form 2019 and that was to a company we do not have on ou...
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi JL70 

 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

 

Can you please try clearing your browser cache, log out and log back in. Try to resend the invoice to your customer or send an invoice to your personal email, to see and check if this is still happening.

 

Please let me know how you go about this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,

Princess

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