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JL70's avatar
JL70
Contributing User
2 years ago

Another company invoice with our business details was sent to my client when we sent an invoice electronically

We created an invoice as usual and emailed it as we usually do.   The client received the invocie and opened it only for it to be an invoice form 2019 and that was to a company we do not have on ou...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Flexicom, 

Thank you so much for your post and welcome to the Community Forum!

Thank you for flagging this to us. We apologies for the inconvenience this may have caused. If you find something unusual on your invoices such as incorrect amounts or contact information for the customer, it is recommended that you do review the invoice and company information in your MYOB Business to ensure that the details are correct. I’ve also forwarded this concern to the relevant team for it to be escalated.   

Please do let us know if you have further queries and we'll be happy to help.
Regards,
Earl

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