Forum Discussion

Muu16's avatar
Muu16
Contributing User
1 year ago

Bill number in Purchase

Hi Team.

 

Please see the screen shot photo.

I am a new learner.

When I entry invoices , I do not fix  bill numbers.

 

Could you please help me how I fix the purchase bill number ?

 

Thanks,

 

 

4 Replies

  • Muu16's avatar
    Muu16
    Contributing User

    Hi Team,

     

    I used a manually the suppliers payment transactions with spend money transactions and purchase bills into the system.

    I have the supplier transactions   issue in purchase.

    One of the suppliers payments  are not showed all the transactions in the purchase bills and  purchase report. All transactions are paid.

     

    Example, It shows just three transactions in last year and not show all from Dec to current months.

    I couldn’t find the issue.

     

    Could you solve and reply for me, please?

    Thanks in advance

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi Muu16,

       

      Of course, happy to help! If you’re not seeing your payment transactions showing up in your bills or reports, it could be because of how the payment was recorded. When you use the Spend Money option, it doesn’t link the payment to your purchase bills automatically. That’s why the best way to go is using the Record Supplier Payment feature, it connects the payment directly to the right bill and keeps everything tidy and matched up.

       

      If you can’t find specific transactions, don’t worry, they shouldn’t just disappear from your file. The quickest way to track them down is by using the Find Transaction tool. If you still can’t find those payments, feel free to jump onto our live chat in MOCA (our virtual assistant), or pop up a support ticket through MyAccount and we’ll help you track things down.

       

      Cheers,

      Princess

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Muu16,

    To ensure your invoices follow the correct number sequence, simply edit the bill number when entering invoices. This will allow the system to continue the sequence from the edited number.

     

    Regards,
    Earl