Hi Genreve
I have just finished a call with one of your team to sort out another issue and it seems it was a blacklisted email address on your end!
The problem has been rectified
Hi Genreve
i have been in contact with the IT department today and they were were confident there was nothing they could do. They could not see the accountright@apps.myob.com being rejected.
i have multiple different clients (6) at the same business and the email addresses are all accepted except one.
I have used this email address for 6 years before I started on myob
cheers mick
Hi Guvna2323,
The error you're experiencing isn't something that can be resolved by your IT personnel. It is related to your recipient's email services, so they need to check it on their end. As you mentioned, this issue only occurs with one client.
Regards,
Genreve
Hi Genreve
I have just finished a call with one of your team to sort out another issue and it seems it was a blacklisted email address on your end!
The problem has been rectified
Hi
This has not been resolved.
Initial it seemed resolved, but the problem remains.
I cannot send invoices to ******
Cheers
Mick
Hi Guvna2323,
I've looked at the email, and it's not blacklisted on our backend. The error code indicates that the email message was rejected by the recipient's mail server. So, I suggest asking your client to whitelist mailto:accountright@apps.myob.com.
*For security reasons, I've removed the email address from your post.
Cheers,
Princess
