Forum Discussion

Martin_J's avatar
2 months ago

Blacklisted email

Good Morning,

 

I work for the Northern Territory Government. We've recently been contacted by several of our suppliers who use the MYOB product that our Accounts Payable email address ------------------- is being blocked.

 

Please see attached.

 

If this isn't the right forum for this please let me know.

  • Hi Martin_J,
     

    It was blacklisted but has now been removed.

    Feel free to start a new post, we're happy to help!

    Regards,
    Earl

3 Replies

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator

      Hi Martin_J,
       

      It was blacklisted but has now been removed.

      Feel free to start a new post, we're happy to help!

      Regards,
      Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Martin_J,

    Thanks for your post, and welcome to the Community Forum!
     

    We appreciate you providing such detailed information. Based on the email you've provided, it was indeed blacklisted in our system. We've made some backend changes that should resolve the issue.
     

    Note: I've also removed the email you included in the post for confidentiality.

    Regards,
    Earl