Hi ryadre,
Thanks heaps for the extra detail. I’ve had a look on our side and can see others are running into the same thing. We’ve let our devs know and I’ve popped your name on the list of affected users.
Fingers crossed we’ll have a fix soon. In the meantime, you can use more filters on the Invoices list to narrow things down, or run a report and open the invoices from there.
Regards,
Genreve
Hi Genreve,
Can you also add me to the list of affected users.
I have been having this issue for a couple of years and it seems to be getting worse.
For some reason I have some customers that do not show up on the invoice page if I do a search for them.
The customer exists, but just cannot bring them up on the invoice page.
They are active, I can send them invoices, they show up in reports.
Just not on this page, which is how I quickly check if they have any outstanding invoices.
Regards
Fifitz68
Hi Fifitz68,
Thanks for letting us know, and sorry you've been dealing with this for so long. I can see how inconvenient this would be, especially when those customers do exist, are active, show in reports, and you can invoice them but just won't appear on the invoice page search when you're trying to quickly check outstanding invoices. I've gone ahead and added you to the list of affected users so our team is aware you're impacted as well. Hoping we see a fix rolled out as soon as possible.
Regards,
Sai
