Forum Discussion

Heena's avatar
Heena
Contributing User
4 years ago

Cannot Add negative line when creating sales Invoice

 we are implementing MYOB export Online version in our software in which I have to add negative line for excess in the sales inovice but I am getting Bad request error. Well I have checked Validation...
  • Yanike_S's avatar
    Yanike_S
    4 years ago

    Hi Heena 

     

    To enter a negative invoice in the browser version of AccountRight you will have to use a negative number of units and a positive unit price amount to create the negative line.

     

    This invoice won't save:

     

    This invoice will save:

     

    Does that work for you now?

Yanike_S's avatar
Yanike_S
MYOB Staff

Hi Heena 

 

Thanks for your post.

 

In order for me to help you further, could you provide me a screenshot of the error message? Also, could you clarify how and what you are trying to export? Perhaps you could add a screenshot of the sales invoice as well?

 

Looking forward to hearing back from you. 

Heena's avatar
Heena
Contributing User
4 years ago

Hi,

 

All our customers are Car Panel shop owners and they have invoices which includes excess amount. However, excess amount are deducted from the tax invoice before GST.

 

So, is there any way we can deduct that excess amount from the invoice by adding negative line item?

 

Please find the attachment which showcases the scenario.

  • Yanike_S's avatar
    Yanike_S
    MYOB Staff
    4 years ago

    Hi Heena 

     

    Thanks for the screenshot.

     

    You should be able to add a negative line in your software. My screenshot below shows how this is generally done. If you are unsure about the accounts and tax allocated, I recommend you talk to your accounting advisor.

     

     

    If this is not what you see, could you send me a screenshot of the error message and the entered invoice in the accounting software you are using?

    • Heena's avatar
      Heena
      Contributing User
      4 years ago

      Hi Yanike,

       

      I am working on MYOB Essential Online Version and inserting inovice by calling API. I know we can do in the Desktop Version also can add Netgative in MYOB Account manually but not when using online vesrion.

       

      Thanks

      Heena

      • Yanike_S's avatar
        Yanike_S
        MYOB Staff
        4 years ago

        Hi Heena 

         

        To enter a negative invoice in the browser version of AccountRight you will have to use a negative number of units and a positive unit price amount to create the negative line.

         

        This invoice won't save:

         

        This invoice will save:

         

        Does that work for you now?

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