Can't drag and drop files

Hi KirstyS2 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge.

Thank you for letting us know about this. The In tray is where you can store digital copies of supplier bills and receipts. It's a handy place to store your purchase documents without them cluttering up your office. Plus, you'll always have your proof of purchase documents on hand when you need them.

When you upload a document to using in tray, you can use it to automatically pre-fill details in a new bill or spend money transaction. If you've already created the transaction, you can link (attach) the uploaded document to it.

Drag and drop function has been working properly on the in-tray section. We recommend you refresh, clear the cache and cookies of your browser or try to use a different browser when the drag and drop function is not working properly. 

Along with those details, you may have a look at this Help Article: Working with In tray documents as it has all the detailed information and steps to assist you on the process. 

Please let us know, how'd you go on this.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,

Shella_A