Can't email invoices - need to email invoices
I did all that was required for the online payments (secure invoicing) system, even though I will be turning the function off. I confirmed the requested details that I received via email on 30/11 and...
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Same thing has happened to me today. My account has been suspended, but the monthly subscription taken out 10 days ago and all required documents have been sent off awaiting final verification. I did all I was meant to do back in November, then 1 week ago they said my licence was not valid. I do not want this function at all.
I have enough problems with MYOB. All we want to do is email our invoices to our clients like we used to. I pay for this function so I should be able to use it.
kate
So annoying, once my details were verified I was able to send invoices again. I was also able to turn off the online payments for all issued invoices
Hopefully it gets sorted quickly for you
Thanks, I have just spoken to customer service (after over an hour on hold) they are extending my verification for another 8 days to let me send emails, I did tell them that I have done all I can at my end..........it is in their court.thanks for tip re turning off on-line payments.
