Can't send or download invoices
This is ridiculous! I keep getting an error for downloading invoices; I've emailed them all out today, as it's my billing day, and it's not sending any. I've cleared the cache, tried a different brow...
Forum Discussion
Hi TheSafetyLab,
I appreciate you sharing your ticket number and for giving troubleshooting a go before reaching out. It's a bit odd that you're having issues with your invoices, as everything appears to be functioning correctly on our end and there aren't any widespread problems reported with viewing and sending invoices. I also reviewed your account and found no issues that would prevent you from sending, viewing, or downloading invoices.
Regarding email support, response times can vary depending on the complexity of the issue and the number of requests in the queue. To resolve this matter more efficiently, you'll need to reach out to our support team directly. You can either call them or connect with our live chat agent via the virtual assistant MOCA on our website.
Cheers,
Princess
So how do we fix this? Every time I log in, I get this. I hit go to login, and enter my credentials and it lets me in, so there's that as well.
