card email address is in an invalid format
Hi,
I am trying to add a new email address to a contact card and it tells tells me: "The card email address is in an invalid format." when I try to save it. I know the address is valid and working ...
Forum Discussion
Hi AnnaBi,
Sometimes, even an extra space at the beginning or end of an email address or special characters can cause invalid format type of error. Try checking for these in the email address you are entering. You can also try entering a different email address to figure out if the issue is with a specific email. As a last resort, remove the existing contact and re-add it with the new email address to check if this resolves the error.
If the issue persists, reach out to our team directly via our virtual assistant MOCA or by submitting a support case via MyAccount for further help.
Cheers,
Shella
Thanks Shella. I tried that and it is still the same so I'll try support.
