Forum Discussion

Fifitz68's avatar
Fifitz68
Experienced User
3 months ago

Customer Name not showing on Invoice Page

Hi,   For some reason I have some customers that do not show up on the invoice page if I do a search for them.  This customer exists, but just cannot bring them up on this page. I have about ...
Fifitz68's avatar
Fifitz68
Experienced User
3 months ago

Hi Genreve,

 

Clearing the Cache did not work and it seems every week there are more customers that do not show up.

 

Thanks

Fifitz

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi Fifitz68,

     

    There must be an underlying issue with the customer names that are missing. I recommend creating a support case from the My Account window so a support agent may be able to help.

     

    Regards,

    Genreve

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