Forum Discussion

Fifitz68's avatar
Fifitz68
Experienced User
3 months ago

Customer Name not showing on Invoice Page

Hi,   For some reason I have some customers that do not show up on the invoice page if I do a search for them.  This customer exists, but just cannot bring them up on this page. I have about ...
Fifitz68's avatar
Fifitz68
Experienced User

Hi Genreve,

 

Clearing the Cache did not work and it seems every week there are more customers that do not show up.

 

Thanks

Fifitz

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Fifitz68,

 

There must be an underlying issue with the customer names that are missing. I recommend creating a support case from the My Account window so a support agent may be able to help.

 

Regards,

Genreve

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