Forum Discussion
ccho
User
I have discovered a simular problem, on 3 occassions since May Invoices have been auto marked paid through MYOB PAYBY (twice- as in 2 invoices of the same amount marked as paid) both using the same MYOB payment reference number, I only recieve 1 remittance and 1 payment to my bank account. End of Year reconcilliaton has uncovered the unmatched payments. These customers havnt been chased for payment as a result, I feel I can hardly return these invoices to my debtors list????
Wilhelm101
10 months agoContributing User
I would disable the auto match feature. it's negligent that MYOB has this function enabled by default. I've left the software platform because it's not worth the risk