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Cathy12's avatar
Cathy12
Member
2 years ago

Customer telling us MYOB has blacklisted their email address

I have been sending invoices to the same customer email address for quite a while and suddenly started getting a bounce back.   I phone the customer who said 'ah yes, you must be using MYOB are you?'...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Cathy12,

Thank you so much for your post and welcome to the Community Forum!

I apologize for the delayed response. I've sent you a private message to collect additional information that will assist us in resolving this issue. Please check your inbox at your earliest convenience.

Looking forward to your response.
Regards,
Earl

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