"Email me a copy" Not working
Hi Guys, Just recently Myob has stopped sending emailed invoice to my email, It sends to the customer but comes up with delivery failed on my email. Only started happening about a week ago. Anyon...
Forum Discussion
I have had the same problem for more than 2 weeks. MYOB fix please!!!
Hi there Byron333,
I understand that it must be frustrating when the "Email me a copy" option is not working. Upon replicating the issue on my end, it seems to be working fine. With that, I recommend trying a different browser when sending invoices and using the feature "Email me a copy." Sometimes, browser-specific issues can cause such problems. If the issue persists, clearing your browser's cookies and cache might also help.
Best regards,
Doreen
Hi Doreen sorry just found this
how do i find this "Email me a copy Option " Please
Hey Witchie,
No worries at all for finding this, happy to help. For MYOB Business, the "Email me a copy" option is easy to find. Follow these steps below:
- Go to Sales.
- Click on Invoices and select the invoice number you're after.
- Hit Share, then choose Email invoice.
- Finally, click on Email me a copy.
If you’re working in AccountRight, there isn’t an "Email me a copy" button, but you can still send yourself a copy using these steps:
- Go to Sales.
- Select Print/Email Invoices.
- Click on To Be Emailed tab.
- Add the recipient email address. If including more than one, separate them with semi-colons.
You can also check this link for more info.
Cheers,
Doreen
Hi Byron333,
Sorry, I could be a mile off here, but when this happened to me, I found that I had to set the email to the same one that I used to sign in. Example: I was using invoice@me.here.com. For my copy and that stopped working, but I changed it back to contact@me.here.com ( my main login) and it hasn’t missed a beat. Not how I wanted it to work, but it’s a workaround.
Hope that helps.
Wayne.
As soon as i put this complaint up, It seemed to resolve itself, MYOB possibly changing something in the background. Was really annoying at the time.
