Forum Discussion

Jeffrey1's avatar
Jeffrey1
Experienced User
2 months ago

Email of invoices in MYOB Business V Account Right

I have 3 companies I look after. 1 is exclusively on line MYOB Business and NZ based the other 2 are desk top Account Right and Australia based. I can easily bulk email out invoices with the exclusiv...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hey Jeffrey1,

 

Thanks for laying it out so clearly. Juggling three companies across MYOB Business online (NZ) and AccountRight desktop (AU) is no small feat. We’ve replicated bulk emailing via the browser and it’s working on our side. If some emails aren’t going through, check your invoice templates for a logo/image that might be too large. Remove the image and re‑add a smaller version. If it’s still being stubborn, reach out to our team on Live Chat via our virtual assistant, MOCA, or submit a support case through My Account, and they'll get you sorted.

 

Cheers,

Doreen

  • Jeffrey1's avatar
    Jeffrey1
    Experienced User
    2 months ago

    Thanks Doreen.

    I will experiment and try and email a plain invoice from the templates. If that does not work then then too large logo/image theory does not apply and I guess I will have to contact support. I will let you know the outcome.

    Regards

    Jeffrey

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