Forum Discussion
Hi team, I am having a problem. I can't download it, view the preview, etc. Clearing the cache is not working. See the attached screenshots. Any assistance would be helpful.
- Princess_R29 days agoMYOB Moderator
Hi SMAUS,
Not being able to preview or download invoices seems to be a bit odd since I've tested it on our end, and everything seems to be working fine for previewing and downloading invoices. If clearing the cache didn't fix the issue, try using a different browser. I've also run a fixed script on your file. Please log out and log back in to see if the issue is resolved.
If the problem continues, you'll need to reach out to our support team for further help. You can contact them via live chat through our virtual assistant MOCA or raise a support ticket at myaccount.myob.com.
Cheers,
Princess
- TheSafetyLab5 days agoContributing User
Can you have a look into this please?
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