Forum Discussion

LisaPeace's avatar
LisaPeace
2 years ago
Solved

Error message - Failed to Export PDF

Hey MYOB Brainstrust,  I am new to MYOB and have been invoicing for the last 3 weeks no problems, but tonight i am getting a error message on my invoice when i go to view pdf - Failed to Export PDF....
  • waldal95's avatar
    waldal95
    3 months ago

    Hi Everyone. I managed to sort this out. Through contacting support - I was directed to delete the invoice template I had and create a new one. This solved the problem. :) 

CBNBuilding's avatar
CBNBuilding
Cover User
2 days ago

Hi

Have recently upgraded computers etc and had to uninstall/reinstall excel as the MYOB stopped exporting to excel. Have fixed that, now am having the same issue as above, not being able to save a PDF file- when I go to save I get the following error message- 

I can still print the file, but it won't let me 'send to disk' - ie save as a pdf...

Help please.

Genreve_S's avatar
Genreve_S
MYOB Moderator
11 hours ago

Hi CBNBuilding, 

 

Your issue seems to be a drive issue more than an MYOB software issue. I found this link looking around that may be able to help with your concern. 

 

Regards,
Genreve

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