Forum Discussion

shameron69's avatar
shameron69
Experienced User
3 years ago
Solved

Error message when saving a transaction as recurring

Hi Team,   I get the attached error messsage when attempting to save a transaction as recurring.   Help!   What does it mean?  How can I clear it?   Thanks.
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi shameron69 

    As you're trying to save an item sales invoice, I'd recommend checking if there are more items in your stock than you're trying to record. Please also check if there are any blank lines in the sales invoice and delete them before trying to record the transaction as recurring. 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi shameron69 

If you try to change the frequency or Schedule name, are you still getting the same error ? Please also try deleting the recurring transaction completely and check if you're then able to save it ? If you still get the same error, attach a screenshot of the transaction here so we can investigate further. 

 

  • shameron69's avatar
    shameron69
    Experienced User
    3 years ago

    Hi Komal,

     

    Thanks for your response.

     

    I have tried your suggestions and you will find the error message and the invoice I am trying to save as recurring in the attachments.

     

    Appreciate any other suggestions or fixes you may have.

     

    Kind Regards,

     

    Sharon.

     

     

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      3 years ago

      Hi shameron69 

      As you're trying to save an item sales invoice, I'd recommend checking if there are more items in your stock than you're trying to record. Please also check if there are any blank lines in the sales invoice and delete them before trying to record the transaction as recurring. 

      • shameron69's avatar
        shameron69
        Experienced User
        3 years ago

        Removing the blank line allowed me to save the invoice as recurring.

         

        Thanks for your help.

         

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