Forum Discussion

shameron69's avatar
shameron69
Contributing User
3 years ago

Error message when saving a transaction as recurring

Hi Team,   I get the attached error messsage when attempting to save a transaction as recurring.   Help!   What does it mean?  How can I clear it?   Thanks.
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi shameron69 

    As you're trying to save an item sales invoice, I'd recommend checking if there are more items in your stock than you're trying to record. Please also check if there are any blank lines in the sales invoice and delete them before trying to record the transaction as recurring. 

shameron69's avatar
shameron69
Contributing User

Hi Komal,

 

Thanks for your response.

 

I have tried your suggestions and you will find the error message and the invoice I am trying to save as recurring in the attachments.

 

Appreciate any other suggestions or fixes you may have.

 

Kind Regards,

 

Sharon.

 

 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi shameron69 

As you're trying to save an item sales invoice, I'd recommend checking if there are more items in your stock than you're trying to record. Please also check if there are any blank lines in the sales invoice and delete them before trying to record the transaction as recurring. 

  • shameron69's avatar
    shameron69
    Contributing User
    3 years ago

    Removing the blank line allowed me to save the invoice as recurring.

     

    Thanks for your help.

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.