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Sjacob's avatar
Sjacob
Experienced User
2 days ago

GST affected when turning off online payments

WARNING: I turned off online payments last week and now all the invoices that were open at that time are showing incorrect totals. For some unknown reason, turning off online payments affected the GS...
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
14 hours ago

Hey Sjacob​ 

The team were able to roll out an update to resolve this, if the issue persists please get in touch with the live chat team for further assistance. You can connect with them via MOCA, our virtual assistant. 

Sjacob's avatar
Sjacob
Experienced User
12 hours ago

Hi Amanda,

The update they have done may prevent this from happening to someone else. It certainly has not fixed my file. All 80 invoices are still showing incorrect GST totals. I have been in daily contact with MYOB support staff. This has had a significant impact on my business.

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