Hi,
It happened again. See below.
I am using account right & in the email settings there is no reference to date.
Hi KNardy,
Thanks for sending this through. I can see why it’s confusing when the due date in the email doesn’t match the date on the invoice.
The due date is usually pulled from the invoice’s payment terms or the customer card’s payment terms, so it’s important that these match. If you’ve already checked these settings and confirmed they match the invoice terms, we’ll need to take a closer look at your specific file setup. Please contact our support team through any of the options on our Contact page. They’ll be able to review the invoice details and settings with you.
Cheers,
Princess
