Forum Discussion

jlyall's avatar
jlyall
Experienced User
10 months ago

Invoice numbers are no longer visible on summary screen

Am I going a bit cookoo?  Have the full invoice numbers just suddentydissappeared on the summary screen?  You no longer can see the full invoice number unless you go into it fully.  Refer attached pic.

 

 

  • AITTSV's avatar
    AITTSV
    Contributing User

    We are having the same issue.

    Ridiculous that a business cannot see their full invoice numbers in their accounting system

  • Pen2350's avatar
    Pen2350
    Contributing User

    Hi,

    Have a similar problem - have been using MYOB for 3 years, and today when I opened up MYOB can only see  '000...' in the Invoice column, and can also only see part of the Invocie sent date, and the PO column (which we rarely use) takes up lots of space.

  • jlyall's avatar
    jlyall
    Experienced User

    Whoohoo.  The problem has been rectified.  Invoice numbers can again be seen. 

  • Kellj's avatar
    Kellj
    Contributing User

    Having the same issue.  Extremely frustrating. I've had this issue before and eventually was able to use the Control + and - to fix it, but this has not helped me this time.  Has anyone worked out a solution they can fix their end or are do we just have to wait for MYOB to fix it?

  • Montyj's avatar
    Montyj
    Experienced User

    Yes we are having the same problem.    I need this fixed asap as I cant locate the invoice number quickly.    Why would MYOB think I want to see IV00000 and no invoice number, seems ridiculous

  • Hi jlyall AITTSV Montyj Kellj bgerrard1 Pen2350 

    Thank you for bringing the issue to our attention. We are pleased to inform you that the problem has been resolved. We apologize for any inconvenience this may have caused you and appreciate your patience. Please let us know if you encounter any further issues, and we will be more than happy to assist you.