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SGFabsc's avatar
SGFabsc
Member
1 year ago

Invoice text in illegible characters

Hi all, just this evening my invoices are being generated in an illegible character set.  This applies only to the invoice-specific text, not the customer information.  Any clues about what might be the cause?

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi SGFabsc

     

    Welcome to the MYOB Community Forum!

     

    It sounds like your invoice text is acting up. This could be due to a formatting issue. Check your invoice template settings, especially the font and language settings. See this helpful article about personalizing invoices for a guide. If all looks good there, it might be a glitch. Try quick troubleshooting by clearing the browser cache and cookies. This often resolves browser-related issues like this. Let me know if you have other queries!

     

     

    Kind regards,

    Shella