Forum Discussion
Unfortunately we have tried this but not all invoices are shown as ready to email (however they are on the print tab). We cannot understand why.
This problem exists for all the invoices which are raised via the invoice app but not sent at that stage (we do not want them to be sent from App but do need them created there).
- Princess_R22 days agoMYOB Moderator
Hi user1000_0,
It's a bit unusual that the invoices aren't showing up in the emailing tab. Let's try a quick test: could you send one invoice from the app to your own email and check if it appears in the software? If it does, it might be a syncing issue between the invoice app and the main system. Please reach out to our support team for further investigation. You can contact them via live chat with our virtual assistant MOCA or raise a support ticket through My Account.
Cheers,
Princess
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