Forum Discussion

ChloeX's avatar
ChloeX
3 months ago
Solved

Is SMS Message Customization possible?

Hi Community! When sending an invoice via sms only, is there a way that I can customize the message being sent to include "your order is ready for pick up"? At the moment the standard template is j...
SMS Invoice
  • Isaiah_C's avatar
    Isaiah_C
    3 months ago

    Hi ChloeX,

     

    The SMS feature doesn't allow customisable messages when sending invoices. The system uses a default template that includes a link to the invoice but doesn't offer the flexibility to add custom text, such as "your order is ready for pick up." 

     

    For more detailed information, please refer to this link: Email, SMS or print sales

     

    Regards,

    Sai 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 months ago

Hi ChloeX,

 

The SMS feature doesn't allow customisable messages when sending invoices. The system uses a default template that includes a link to the invoice but doesn't offer the flexibility to add custom text, such as "your order is ready for pick up." 

 

For more detailed information, please refer to this link: Email, SMS or print sales

 

Regards,

Sai 

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