Item Account Code not Overriding Contact
I have created a Supplier contact that I have defined a default account code for. I have also created Items which have their own 'buy' account code. When I add the Items to a bill for the Sup...
Forum Discussion
If you'd like the item's account code to flow through instead, you'll need to enter the bill using the Services and Items layout instead of just Services so it picks up the "buy" account linked to the item.
Also, our "Purchase Settings" already has "Services and Items" defined, and the Item account code doesn't override the Supplier default.
Here's a real example:
This Item has been defined as "Consumables":
But when I enter it in a Bill, it comes up as "Feeds", despite the purchase using the "Services and Items" layout:
From what you are saying, this actually looks like a bug.
Hi DuncanKinnear,
That actually makes a lot of sense. The software usually grabs the item’s linked account first before using the supplier’s one. It might be worth double-checking the item you’re using. Sometimes, the linked account set is for selling instead of buying.
If the linked account for purchasing looks spot on and the problem’s still hanging around, best to get in touch with our support team. You can chuck us a support ticket through MyAccount or have a quick chat with our virtual assistant, MOCA.
Regards,
Genreve
