Forum Discussion

mikescott's avatar
mikescott
Contributing User
9 months ago
Solved

'Items per selling unit' cannot be edited when an item has been used in a transaction.

Hi    If I try to change the price on an item I get this error message: 'Items per selling unit' cannot be edited when an item has been used in a transaction. I did not try to change the "Items per...
  • gavin12345's avatar
    gavin12345
    8 months ago

    Hi mikescott 

     

    Yes this is a bug. It's been around well over 10 months now! If you try to adjust the price via import you would get error 4077. MYOB need to run a script on your file to fix this. Get in touch via chat etc to get process started. I am not sure how to tag a moderator on this new system.

     

    Regards

    Gavin

    gavinw222@gmail.com

AllforYou's avatar
AllforYou
8 months ago

Hey mikescott 

Not sure if you have found the solution but I have found one that doesn't involve contacting support. Feel free to yell out of you still need assistance :)

 

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi mikescott ,

Thank you for your detailed post, and I apologize for the late response. I would like to check if you're still having this issue? If so, we have an online script that can fix this issue. Could you please confirm the last four digits of your Serial Number and Company File ID? Thank you!

Also, @AllforYou, we're glad to hear that you've managed to find a solution for this issue. If you encounter this issue again in the future, we can arrange for the online script to fix it.

Feel free to post again; we're happy to help!

Regards,
Earl

  • mikescott's avatar
    mikescott
    Contributing User
    8 months ago

    Hi Earl

    I contacted help and they ran a script earlier this week. It is working fine now, I was happy with the resolution.

    Regards

    Mike

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