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mikescott's avatar
mikescott
Contributing User
1 year ago
Solved

'Items per selling unit' cannot be edited when an item has been used in a transaction.

Hi    If I try to change the price on an item I get this error message: 'Items per selling unit' cannot be edited when an item has been used in a transaction. I did not try to change the "Items per...
  • gavin12345's avatar
    gavin12345
    1 year ago

    Hi mikescott 

     

    Yes this is a bug. It's been around well over 10 months now! If you try to adjust the price via import you would get error 4077. MYOB need to run a script on your file to fix this. Get in touch via chat etc to get process started. I am not sure how to tag a moderator on this new system.

     

    Regards

    Gavin

    gavinw222@gmail.com

AllforYou's avatar
AllforYou
Member
1 year ago

Hey mikescott 

Not sure if you have found the solution but I have found one that doesn't involve contacting support. Feel free to yell out of you still need assistance :)

 

mikescott's avatar
mikescott
Contributing User
1 year ago

I did contact support, they ran a script, works now.

Cheers

Mike

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi mikescott ,

    We're glad to hear that you managed to contact our support and resolve the issue. If you have any further questions, please feel free to start a new post, and one of our team members will be happy to assist you.

    Regards,
    Earl

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