Forum Discussion

mikescott's avatar
mikescott
Contributing User
1 year ago
Solved

'Items per selling unit' cannot be edited when an item has been used in a transaction.

Hi    If I try to change the price on an item I get this error message: 'Items per selling unit' cannot be edited when an item has been used in a transaction. I did not try to change the "Items per...
  • gavin12345's avatar
    gavin12345
    1 year ago

    Hi mikescott 

     

    Yes this is a bug. It's been around well over 10 months now! If you try to adjust the price via import you would get error 4077. MYOB need to run a script on your file to fix this. Get in touch via chat etc to get process started. I am not sure how to tag a moderator on this new system.

     

    Regards

    Gavin

    gavinw222@gmail.com

bookiemaria's avatar
bookiemaria
Member
1 year ago

Hi, I am having this same error message and we are at the setting up stage for OPMC woocommerce integration. How do i get around this message please?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    11 months ago

    Hi bookiemaria,

     

    That "Items per selling unit' cannot be edited when an item has been used in a transaction." needs a quick fix behind the scenes. No worries though— our team can run the fix to stop the error from showing up again. Just have a chat with us on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

     

    Cheers,

    Doreen

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