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Natey_T's avatar
Natey_T
Contributing User
14 days ago

Moving from MYOB to XERO

Deeply disappointed with MYOB.

 

Invoices emailing to the intray is unreliable and often dont turn up and I forget to pay them.  The MYOB invoices not going to intray and the huge price increase.

Time to bite the bullet and move to Xero which I have used before and is far superior to MYOB (except for payroll).

How do I keep all my invoices for tax purposes for the next 5+ years?  How do I download all my attachments so I can keep my tax records in order in the event of an audit?

Cheers

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    14 days ago

    Hi Natey_T,

     

    Thanks for taking the time to share what's been happening. I can understand how discouraging it is when the In Tray doesn't behave the way you expect, especially when you're relying on it to keep things ticking along. Also, dealing with price increase can make everything feel a lot harder than it should. Before you make any big changes, it might be worth having a quick chat with our live support crew. You can reach them via our virtual assistant, MOCA, or you can also submit a case via My Account. They can check what's going on with the In Tray and help get things back on track for you.

     

    If you're looking to keep copies of everything for tax and audit purposes, here are a couple of handy guides:

     

    Regards,

    Sai

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