My Invoices Are Not Showing
My invoices are no longer showing when I go to the Sales/Invoices tab. There are no filters and the date range is correct. In the top header I see I have 4 invoices In Progress. I also have many clos...
Forum Discussion
Hi, did you end up sorting this issue? I am having the exact same thing happening.
No. I've put in multiple requests for support from MYOB over the past six weeks and have recieved zero response or help. I have now got two cases logged and no information or status on either. Some support we are paying for.
Hi ARidgley,
I completely understand why you're frustrated, and I’m sorry it’s taken this long without an update. We’ve followed up your case again today, and it’s with the team now. As soon as someone becomes available, they’ll reach out and help you. Thanks for bearing with us while we get this moving.
Regards,
SaiThanks Sai. I got your communucation and was able to work through it. It took about half an hour of signing out of chrome, turning off extensions, using the developer tool to clear the MYOB cache and hard reboot and none of that worked. I then went into the chrome settings/privacy and security/third party cookies/see all site data and permissions. I searched for MYOB and deleted all the cookies that came up. That worked! I've signed back into chrome and turned my extensions back on and it is still working.
So it appeared to be a cookie rather than a cache issue.
Hi there. Have a look at my answer at the bottom of this thread. Clearing the site specific MYOB cookies worked for me in the end.
