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ARidgley's avatar
ARidgley
Contributing User
4 months ago
Solved

My Invoices Are Not Showing

My invoices are no longer showing when I go to the Sales/Invoices tab. There are no filters and the date range is correct. In the top header I see I have 4 invoices In Progress. I also have many clos...
  • ARidgley's avatar
    ARidgley
    3 months ago

    Thanks Sai. I got your communucation and was able to work through it. It took about half an hour of signing out of chrome, turning off extensions, using the developer tool to clear the MYOB cache and hard reboot and none of that worked. I then went into the chrome settings/privacy and security/third party cookies/see all site data and permissions. I searched for MYOB and deleted all the cookies that came up. That worked! I've signed back into chrome and turned my extensions back on and it is still working.

    So it appeared to be a cookie rather than a cache issue.

Swe1's avatar
Swe1
Member
13 days ago

i am currently having the same issue were the invoices are not showing only the ones overdue, I have tried all different ways thinking I have pressed a button somewhere but cannot resolve, I would be happy to get some advice on this matter it is currently frustrating Regards D.Brown 

  • ARidgley's avatar
    ARidgley
    Contributing User
    13 days ago

    Here's a copy of the post above that explained how I solved it.

    Thanks Sai. I got your communucation and was able to work through it. It took about half an hour of signing out of chrome, turning off extensions, using the developer tool to clear the MYOB cache and hard reboot and none of that worked. I then went into the chrome settings/privacy and security/third party cookies/see all site data and permissions. I searched for MYOB and deleted all the cookies that came up. That worked! I've signed back into chrome and turned my extensions back on and it is still working.

    So it appeared to be a cookie rather than a cache issue.

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