Forum Discussion

sarahrigright's avatar
sarahrigright
Experienced User
5 days ago

MYOB Business keeps crashing today

Small business owner trying to catch up on work this weekend and your system keeps crashing. I get a message saying something went wrong if the issue persists please contact myob support. Ummmmm but you don't have any support available on the weekend!!! And I check your system status page and to add more insult it keeps showing all green lights and system good to go. How can you justify not having any support available over the weekend to address system issues? We are not living in a world anymore where businesses only open Monday - Friday!! Why do you not have support available on weekends? And how am I meant to get my work done when your system keeps crashing.

16 Replies

  • I'm having the same problems - very frustrating!! I agreed... who works M - F now??? Just wasted my whole Saturday morning trying to catch-up on accounts and seeing red🤬 after continually getting "Something Went Wrong" + error messages. I've tried everything I can think of including updating browser and deleting work I've done this morning - but problem continues. Now I can't even log in - it's always "Something Went Wrong" now. So pleased I saw your message - thought it was something I'd done. About to send an email. Good luck!!

  • INTHEHILLS's avatar
    INTHEHILLS
    Experienced Cover User

    Need access 6 files , cannot access none. Time, money, 25 days to log bas returns. Why myob does not have min support on weekend, busy is 24-7 these days

  • SueMH's avatar
    SueMH
    Contributing Cover User

    Glad I'm not the only one......trying to do the same and catch up on a few things. Just keep getting 'Something went wrong' error on the screen. Tried different browser...same problem. 

     

    Annoying to see the green lights indicating no issues when clearly there is a problem!

     

    Hopefully resolved soon.