Forum Discussion

Experienced User

3 days ago

MYOB Business keeps crashing today

Small business owner trying to catch up on work this weekend and your system keeps crashing. I get a message saying something went wrong if the issue persists please contact myob support. Ummmmm but you don't have any support available on the weekend!!! And I check your system status page and to add more insult it keeps showing all green lights and system good to go. How can you justify not having any support available over the weekend to address system issues? We are not living in a world anymore where businesses only open Monday - Friday!! Why do you not have support available on weekends? And how am I meant to get my work done when your system keeps crashing.

16 Replies

SueMH
Contributing Cover User
2 days ago
Has anyone still got problems with MYOB Business, cloud version? The opening screen has no amounts showing?

At least I can login now and send statements...guess that's a bonus. Just concerned about what we miss with these downtimes? Do bankfeeds come through properly or will there be a lag?
- DPB
  Contributing Cover User
  2 days ago
  Seems all good my end with desktop and cloud versions since late yesterday afternoon.
SueMH
Contributing Cover User
2 days ago
thanks DPB....hopefully mine will sort itself out soon
Princess_R
MYOB Moderator
1 day ago
Hi everyone,

We’re sorry for the inconvenience caused by the known issue last Saturday that affected access to files. Our team jumped on it quickly and was able to resolve it on the same day.

We also posted info and further updates in our Status page.

Cheers,

Princess