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mabright's avatar
mabright
User
3 days ago

MYOB Capture App Not Working

Message in App - "Error getting business list - We couldn't retrieve your business list.  Please wait a few moments and try again."

 

Have cleared cache, uninstalled and reinstalled.  Then told I needed a new password.  Did this and still getting this message.  I have been using this App with no problems for as long as it has been operational and confused what's going on.

 

Please advise.

1 Reply

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 days ago

    Hi mabright,

     

    Thank you for the post. I'm sorry for the inconvenience you're experiencing with our Capture app. We are aware of the issue and our technical team is actively working to resolve it as quickly as possible. 

     

    For the latest updates and more detailed information, please visit our status hub at status.myob.com.

     

    Regards,

    Sai