Name showing on email

Question

Hi Guys
&nbsp;
When I send and Invoice and cc myself it comes from "Bianca Lemon" how do I cahange this back to my business name?

steven_m · Answer

Hi&nbsp;Jo6030&nbsp;
&nbsp;
When sending an email in MYOB Business you can set the name of the customer that the email is coming from. This is set in the Business Name Menu&gt;&gt;Sales setting&gt;&gt;Email defaults&gt;&gt;From name.&nbsp;
&nbsp;
For more information in setting up email defaults please see Help Article: Set up default emails.

jo6030 · Answer

Thank you but I tried that and no mater what I do they print in Italics :(

jo6030 · Answer

Sorry I sent the wrong reply. I already have the name set correctly to my business name so I have no idea where the Bianca Lemon comes from. But I regularly receive remittance advises from other companies that also say they are from Bianca Lemon!!!!

steven_m · Answer

Hi&nbsp;Jo6030&nbsp;
&nbsp;
When looking at the email what part of the email is showing as that name? In addition to that, does it show as that name if you send it to an external or dummy email address outside of the current email program you are using?

jo6030 · Answer

please see attached I just sent out a heap of invoices and always cc myself attached is a screen shot of my inbox

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Name showing on email

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