Forum Discussion

Warrimoo's avatar
Warrimoo
3 years ago

"Network Request Failed" when linking documents in Intray

I get this "Network request failed" error message when trying to link a bill to a document in my Intray, or when I try and link from the Intray to an existing bill. I have seen various posts about t...
  • ChrisMYOB's avatar
    ChrisMYOB
    3 years ago

    Hello Warrimoo and LCrowhurst 

     

    Thank you for your post.

     

    This is a known error popping up. What you will need to do is delete the bill, and then create a new bill using the InTray document by clicking the ellipsis (3 dots) button at the end of the document line and choose to Create bill.

     

    Our development team is investigating the cause of this issue.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello Warrimoo and LCrowhurst 

 

Thank you for your post.

 

This is a known error popping up. What you will need to do is delete the bill, and then create a new bill using the InTray document by clicking the ellipsis (3 dots) button at the end of the document line and choose to Create bill.

 

Our development team is investigating the cause of this issue.

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

LCrowhurst's avatar
LCrowhurst
Trusted Cover User
3 years ago
ChrisMYOB wrote:

Hello Warrimoo and LCrowhurst 

 

Thank you for your post.

 

This is a known error popping up. What you will need to do is delete the bill, and then create a new bill using the InTray document by clicking the ellipsis (3 dots) button at the end of the document line and choose to Create bill.

 

Our development team is investigating the cause of this issue.

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

I cant upload a invoice to the intray...:manfrustrated: MYOB seems slow as well. 

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