New App. Previous contact’s don’t show up

Question

I have just been moved over to the new app. My previous contacts don't show up when searching for contacts to do an invoice. If I refresh the page it comes up with error. Suppliers are fine and the contacts on web version are fine.

komal_s · Accepted Answer

Hi&nbsp;Phl&nbsp;If you're not using all of them, please inactivate the ones not in use and then sync to the app again. The app will cause syncing issues for these many number of contacts.&nbsp;

phl · Answer

Hi KomalThanks for the reply.&nbsp;I have deleted the app and have synced the contacts without success. It actually seems worse now. Any other way of resetting?

phl · Answer

I have a lot of contacts. Whats the best way to get the number of them. Too many to count

phl · Answer

Hi KomalI have 3917 contacts. I can't find an easy way of deleting groups of contacts.

phl · Answer

Thanks Komal.The contacts are back up and syncing again.

komal_s · Answer

Hi&nbsp;Phl&nbsp;Can you please try deleting and reinstalling the app and check if the contacts are then synced properly?&nbsp;&nbsp;

Forum Discussion

New App. Previous contact’s don’t show up

10 Replies

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