Forum Discussion

Gittings's avatar
Gittings
Contributing Cover User
7 months ago

No data showing in MYOB Business Pro ONLINE

Hi, Since Monday 22nd April, I have had no data showing in my sales tab - mainly my Invoice tab. Now I cannot allocate payment to invoices as there are no invoices showing. I have even back-dated t0...
  • Earl_HD's avatar
    Earl_HD
    7 months ago

    Hi Gittings,

    Thanks for your post. I recommend clearing your browser's cache and history or trying to log in using a different browser to resolve any browser-related issues. Also, if you continue to encounter difficulties, feel free to reach out for further assistance.

    Please do let me know how you go on this.
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
7 months ago

Hi Gittings,

Thanks for your post. I recommend clearing your browser's cache and history or trying to log in using a different browser to resolve any browser-related issues. Also, if you continue to encounter difficulties, feel free to reach out for further assistance.

Please do let me know how you go on this.
Regards,
Earl

  • Gittings's avatar
    Gittings
    Contributing Cover User
    7 months ago

    Thank you for the advise. By cleaning my cache, this has retrieved all my data. 

    Thank you!

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      7 months ago

      Hi Gittings,

      Thank you for informing us that the issue has been resolved for you. If you have any further questions, please don't hesitate to start a new post, and one of us will be more than happy to assist you.

      Regards,
      Earl

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