Forum Discussion

T_M_G's avatar
T_M_G
Experienced Cover User
3 months ago

Online Payments & BPAY

If you are setting up Online payments is there a way you can exclude BPAY so you don't incur the fees?   My client would like to accept payment via Amex etc. but is not happy about the 1.8% fee if ...
  • Princess_R's avatar
    3 months ago

    Hi T_M_G,

     

    Thank you for your post.

     

    Once you activate the Online Invoice Payments (OIP) option, BPAY will be included as one of the payment methods available to your customers. Currently, excluding BPAY from the available payment methods is not an option. However, I want to assure you that we've already raised this request with the appropriate team for further consideration. I've also ensured that your post is added to the raised ticket for documentation purposes.


    If you have any further questions or need further assistance, feel free to reach out.

    Cheers,

    Princess