Online Payments/Deleted Invoice
Hello, I emailed a customer an invoice ($100) in which I never heard anything back so deleted the invoice. The customer then let me know a little while after I had deleted the invoice, that they ...
Forum Discussion
Hi sarahtaylor93,
This is quite unusual. Are you receiving an error when trying to reconcile the second invoice ($170)? I'd also recommend reaching out to our back end team so they can investigate this further for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
