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LDesign's avatar
LDesign
Member
1 month ago

Outdated Help Guides & Missing Basic Features (Merge Contacts / Change Invoice Customer)

I am extremely frustrated with the lack of basic functionalities in MYOB Business (Web version) and your outdated Help documentation. I accidentally created three duplicate profiles for the same cus...
LDesign's avatar
LDesign
Member
28 days ago

Thanks for your reply. Please refer the link from help page for the method of changing customer on an invoice. The information provided is not correct. You won't be able to find the selection from the menu. For example: step 6, 

6. Go to the Sales menu > Recurring transactions. 

No such selection from sales menu!

https://www.myob.com/nz/support/myob-business/sales/changing-the-customer-on-an-invoice?productview=Browser

 

Please update the help instruction page.

 

Thanks

 

Sheng

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    28 days ago

    Hey LDesign​ 

    Thanks so much for raising this. I've forwarded it to the team to update accordingly.

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